Vinted Users Express Anger Over Sizing Updates
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for female and kids' apparel but did not contact all users about the change.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category compared to what was initially listed as a result of the reclassification.
The platform stated the revised method more closely matches comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Changes
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, the service retracted a modification regarding delivery choices following member complaints.
